Effective Date: August 7, 2026
This page describes how Senior Simple LLC ("Senior Simple," "we," "us," or "our") collects consent for SMS (text message) communications, what messages we send, how often we send them, and how recipients can stop receiving them. It is intended to give recipients a clear, plain-language explanation of the program.
Who We Text
Senior Simple does NOT text Medicare beneficiaries or consumers. Our SMS program is used exclusively to communicate with licensed independent insurance agents, agencies, and FMOs, including agents who sell Medicare plans and agents who sell ACA health plans, who have affirmatively consented to receive messages from us. We market our own software to licensed independent insurance agents who have given us express written consent. We do not send cold or unsolicited messages, we never text consumers, Medicare beneficiaries, or health plan enrollees, and we do not purchase, rent, or import third-party contact lists.
SMS messages are sent only to:
- Licensed independent insurance agents who have submitted their mobile number through the consent form on this page or who have affirmatively opted in through another consent path described below;
- Senior Simple employees, contractors, and authorized partners enrolled by the account owner for quality-assurance testing.
We do not purchase, rent, or import third-party SMS lists, and we do not message numbers that have not been directly and affirmatively provided to us by the recipient.
How Consent Is Collected
There are exactly two ways to consent to receive SMS messages from Senior Simple. Marketing consent is always collected separately from consent for account and service messages, and you may give one without the other.
- Submit the consent form on this page. This is the primary consent path. Fill out your name, email, mobile number, and (optionally) your agency name below. Check either or both consent boxes and submit. Your consent is recorded, and you will begin receiving the categories of messages you consented to at the number you provide.
- Enter a conference prize drawing at seniorsimple.io/giveaway. When you enter a prize drawing at a conference or event hosted by Senior Simple, you may optionally consent to receive SMS messages as part of your entry. Consent is not required to enter the drawing, and your entry has the same chance of winning either way.
We do not collect SMS consent through our demo booking form, our account signup, or any other form on this website. The only way to consent to SMS messages from Senior Simple is through one of the two paths listed above.
Consent Form
Use the form below to opt in to SMS messages from Senior Simple. Only your email address is required. Two separate consent options are shown: one for account and service messages, and one for marketing messages. You may check either, both, or neither. Checking a box is not required to submit this form, and a mobile number is only needed if you want to receive texts.
Message Types
Messages sent under this program fall into two categories, each requiring its own separate consent.
Account and service messages — sent only to recipients who consent to account and service messages:
- Account-related communications
- Onboarding, setup, and scheduling
- Billing and subscription
- Responses to HELP and recipient-initiated questions
Marketing messages — sent only to recipients who separately consent to marketing messages:
- Product news, offers, and discount codes
- Invitations to demos, webinars, and events
- Product updates and feature announcements
Consenting to one category does not opt you into the other. Some of these messages are sent automatically. We do not send third-party promotions, and we never transmit protected health information or Medicare beneficiary data by text.
Message Frequency
Message frequency varies. We anticipate low message volume. Brief periods of higher frequency may occur during product launches or time-sensitive account notifications. You will always know who is texting you and why.
Costs
Senior Simple does not charge a fee for SMS messages. However, message and data rates may apply depending on your mobile carrier and plan. Contact your wireless carrier for details about your specific plan.
Opt-Out Instructions
You may opt out of receiving SMS messages from Senior Simple at any time by replying to any message with any of the following keywords:
- STOP
- UNSUBSCRIBE
- CANCEL
- END
- QUIT
After we receive your opt-out request, you will receive a single confirmation message acknowledging your removal, and no further SMS messages will be sent to your number unless you opt back in. You may also email hello@seniorsimple.io to request removal.
Help & Contact
Reply HELP or INFO to any message from us and you will receive an automated response with information about the program and a contact email. Sample HELP response:
"Senior Simple: For help with your SMS preferences, contact hello@seniorsimple.io. Msg & data rates may apply. Reply STOP to unsubscribe."
You can also reach our team directly at any time at hello@seniorsimple.io.
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier's network availability and is not guaranteed.
Privacy
Mobile phone numbers and SMS opt-in status are collected and stored in accordance with our Privacy Policy. We do not share mobile opt-in data, mobile numbers, or SMS consent records with third parties for marketing purposes. Mobile information is shared only with service providers strictly necessary to deliver the messages (for example, our SMS platform and telecommunications carriers), and those providers are contractually prohibited from using the data for any other purpose.
Eligibility
This SMS program is available only to recipients located in the United States who are 18 years of age or older and who own or are the authorized user of the mobile number provided. By opting in, you represent that you meet these requirements.
Changes to This Page
We may update this SMS Consent page from time to time to reflect changes in our practices, carrier requirements, or applicable law. The "Effective Date" above will indicate when the page was last updated. Material changes will be communicated by email or, where appropriate, by SMS to consented recipients.
Contact Us
Senior Simple LLC
17350 State Hwy 249, Ste 220 #35036, Houston, TX 77064
hello@seniorsimple.io
(832) 330-5172